Revelstoke to push public notices through website platform

With the new public notice bylaw adopted, city communication coordinator breaks down how to stay in the loop.

Revelstoke city hall in early night lighting. The building is a large white box shape with two floors. The entrance is sunken into the face of the building.
Francesca Williams, City of Revelstoke communications coordinator says the new public notice bylaw gives staff more freedom to get word out to residents. Photo by Lys Morton/Revelstoke Mountaineer

The City of Revelstoke is restructuring how it releases information to the public following a Tuesday, Oct. 28 meeting where council adopted a new Public Notice Bylaw

The bylaw update now requires public notice to be published on the City of Revelstoke website and through the City of Revelstoke email subscription service, a change that removes the legislative requirement to publish in newspapers. 

“We’re trying to get more and more efficient with our communications,” Francesca Williams, City of Revelstoke communications coordinator explained, adding the shift to in-house notifications will reduce lengthy collaborations with outside publications, streamline staff workloads and free up publishing budget for larger projects.

“With that extra budget, when it is something like a big public hearing we can go harder with the promotions,” Williams said.

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Williams says she hopes using print and radio advertising for high level notices reduces “notice fatigue” as well. 

“We are able to draw more attention to the projects that will have a larger community impact.”

Where to find Revelstoke public notices

Staff will publish public notices on the City of Revelstoke website which will directly send a notification to subscribers through email or text message. This new method takes advantage of the notification system already built into the city website, currently used for alerts and news releases.

Physical copies of the public notices will also be posted on the City Hall notice board, located inside the Mackenzie Avenue entrance.

In the coming weeks, the city will launch a campaign advertising the notification subscription service on its social media channels, in the City Views e-newsletter and in the local newspapers. Banners about the new public notice location will also be on the City of Revelstoke homepage.

The location and sign-up for the public notices alerts might not be accessible or intuitive for all residents, Williams acknowledged. Staff are working to partner with organizations in town to help bridge those gaps. 

Whether it’s future coffee socials through the Revelstoke Senior Centre or booths at local events, Williams is brainstorming ways to ensure a majority of Revelstoke knows about the new public notice system. 

Staff are open to feedback as the new notification system rolls out and Williams encourages residents to reach out with any questions, issues or ideas. 

“Communication is listening just as much as it is speaking, and we need people talking to us to be able to listen,” she said, adding oftentimes multiple people will have the same issue but only one might reach out for staff help. 

Depending on staff capacity, council request and potential impact, additional public notice publishing will use Revelstoke Review, Stoke FM, social media posts and other communication streams.

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Author
Revelstoke Mountaineer's community journalist Lys Morton, a white man with a shaved head and a small brown beard stands leaning against a metal Revelstoke sign with the Columbia river and a mountain range behind him. He is smiling at the camera.

Lys is your community journalist for Revelstoke Mountaineer. He grew up in Calgary with the Rockies as a weekend stomping grounds and spent a decade on Vancouver Island for school and working as the community reporter for The Discourse Nanaimo. Your friendly neighborhood trans guy, Lys is focused on showcasing underrepresented voices, community joy and innovation and finding a new way to tell big stories. When not reporting around town, you can find him slowly working his way through his book collection while his two cats either curl up for pets or throw themselves around the place.